Last Updated: September 9, 2020
4. POLICY APPLICABLE TO ONLINE ACTIVITIES ONLY
5. PERSONAL DATA WE MAY COLLECT
We may ask you for certain information referred to on the sites as “personal data,” which includes information that is capable of being associated with, or could reasonably be linked, directly or indirectly, with your identity as an individual. Such information may include, items such as your name, address, date of birth, age, gender, e-mail address, telephone number, identification number, location data, online identifiers, device serial numbers, credit card, account data, employment information, Internet Protocol (IP) address, and account activity. You may be required to provide personal data to access or use certain parts of our websites and software, services, or features of the sites and software. If you do not provide the requested personal data, you may not be able to access or use the features of the sites and software where such information is requested.
5.1. Click Stream Data. When you visit our website we may also collect “click stream data” (server address, domain name). This information can be combined with information you have provided to us by registering, for example, which will enable us to analyze and better customize your visits. We may use click stream data for traffic analysis of our website, to determine which features of our site are most or least effective or useful to you.
6. HOW WE USE YOUR PERSONAL INFORMATION
We will primarily use the personal data you provide for the following purposes:
- To send you information or materials via e-mail about products, offers, and news we think might interest you. This information may relate to products, offers, and news of the Ulink or its licensees or selected commercial partners.
- To provide you access to the websites, software, and our services.
- To verify your identity when you try to access the websites and software, and use our services.
- To customize, improve, and enhance our services and our marketing materials.
- To improve Ulink’s processes and algorithms and artificial intelligence.
- To enforce or defend improper use in violation of our policies and contracts with you.
- To deter data breaches, illegal activities, and fraud.
7. GENERAL DATA WE MAY COLLECT
There may be other instances in which we collect information from you that is more general in nature that does not directly or indirectly identify you as an individual (“general data”). Such general data may be collected from you whenever you access the site, whether or not you provide us with any personal data. We use this data to help provide more useful information to our customers and to understand the use and access of our website, software, products, and services.
8. PROTECTION OF YOUR PERSONAL DATA AND GENERAL DATA
8.1. Security Measures. In order to protect the personal data that we receive from you through our websites and software, we have implemented various security measures, including technical, administrative, and physical security measures to protect your information from unauthorized access, loss, and improper use. On a regular basis, we review our security procedures in order to consider appropriate new technology and methods and compliance with applicable privacy laws. Please be aware, however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8.2. Risk of Interception. Please keep in mind, however, that whenever you give out personal data online there is a risk that third parties may intercept and use that information. Ulink strives to protect your personal data and privacy, we cannot guarantee the security of any information you disclose online. By using the sites, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through the sites and that any personal data, general data, or other data or information received from you through the sites is provided to us at your own risk, which you expressly assume.
9. THIRD PARTIES
9.1. Sharing Data With Persons or Entities Who Manage The Websites. Depending on the services used through the Ulink websites and software, the personal data collected can be managed and controlled by Ulink or third parties. This enables the Ulink websites to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of the Ulink websites. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the personal information collected are stored.
9.2. Disclosing Data to Third Parties. We do not sell, trade, or otherwise transfer your personal data to third parties without informing you in advance. We provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “service partners”). Our service partners may use your personal data to operate our sites, to deliver their services, and to provide our services. For example, your data may be transferred to website hosting partners and other parties who assist us in designing and operating the websites or helping us analyze collected data. These parties will only use your data for the purpose of carrying out the work as agreed with us. We will encourage our service partners to adopt and post privacy policies. However, the use of your personal data by our service partners is governed by the privacy policies of those service partners and is not subject to our control. Ulink utilizes Amazon Web Services, Inc. (AWS) as a hosting and backend service for the websits. You can read more about how AWS uses your personal information and general information here: https://aws.amazon.com/privacy/. AWS participates in the EU-US and Swiss-US Privacy Shield frameworks.
9.3. Security. Ulink will release your personal data without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose personal data upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal data for security purposes, as described in this agreement to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this policy.
10. DELETING OR MODIFYING PERSONAL INFORMATION
You may cancel your registration at any time, and you may opt out of receiving any e-mails from Ulink. Additionally, you can choose to have all your personal data deleted from our database. You may opt out, or delete or modify your personal data, by contacting us at [email protected] or writing to Attn: Privacy Compliance, 3120 De La Cruz Blvd., Suite 117, Santa Clara, CA 95054 with your request. We encourage you promptly to update your personal data when it changes.
Special notes for DA Drive Analyzer users: If you purchased your license from Ulink, you may request a copy, delete, or modify your personal data by emailing [email protected] with your request. If you purchased your license from a seller that is not Vendor, please contact them directly to request a copy, delete, or modify your personal data. Furthermore, Ulink may delete your personally identifiable information after your license has been rendered unusable by any means, including but not limited to: license expiry, license deactivation, or termination of the license by the license seller.
11. RETENTION OF PERSONAL DATA
Ulink may retain your personal data for a period of time consistent with the original purpose of collection. We will keep your personal data as long as reasonably necessary for your use of our services and for a reasonable period of time thereafter. We may also retain your personal data during the time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements. If none of the above grounds to keep your data apply, we will delete your personal data in a secure manner according to this policy.
12. NO USE OF THIS SITE BY PERSONS UNDER 16 PERMITTED
Ulink intends only persons who are 16 years or older to use the websites. Personal registration information submitted by a person under the age of 16 will not be accepted. Any general information provided by a person under the age of 16 and gathered during his or her visit may be used as indicated in this policy. Ulink is committed to protecting the privacy of children and has no intention of collecting personal data from children under the age of 16. We will not be liable for any losses or damages incurred by the unauthorized disclosure or processing of personal information under the age of 16.
13. YOUR RIGHTS TO YOUR PERSONAL INFORMATION
Unless exempt under application privacy laws, you have the following rights with respect to your personal information:
13.1 Right to Access or Disclosure of Personal Data. You have the right to request a copy of your personal information collected by Ulink.
13.2 Right to Rectification. You have the right to request modification of your personal information, including the correction or errors and the updating of personal information.
13.3 Right to Deletion/Erasure. You have the right to deletion or erasure of your personal information when it is no longer necessary for us to retain such information, except when we are obligated to comply with a legal obligation or to establish, exercise or defend legal claims.
13.4 Right to Restrict Data Processing. You have the right to withdraw your consent to the processing of your personal information at any time.
13.5 Right to Data Portability. You can request that your personal information file be sent electronically to a third party when the processing is based on your consent or is necessary for the performance of a contract with you.
13.6 Right to Object. You have the right to request that we stop processing your personal information where you believe such information to be inaccurate or our processing is unlawful. Additionally, you can request that we stop processing your personal information if we no longer need to process such information for a particular purpose unless we are unable to delete the data due to legal or other obligation or your request we retain your personal information.
13.7 Right to Lodge a Complaint. You have the right to lodge a complaint regarding our processing of your personal information, with the competent authority where you reside or in which your personal information is processed.
14. QUESTIONS OR COMMENTS